Use the button below to email a deletion request. Please send the request from the email address associated with your QuickCheck account so we can verify that you own the account.
Submit your request
Select the button to open a pre-addressed email. Include any details that will help us identify your account, such as your account email address or Firebase user ID if you use an anonymous account.
Request deletion by emailWhat we delete
After verifying your request, we will delete the QuickCheck account and associated cloud-synchronized records that we control, including cloud account information, cloud-synchronized app records, and support-request records and attachments where deletion is technically feasible and not required for security, fraud prevention, dispute resolution, or legal compliance.
What you need to do on your device
Deleting your cloud account does not remove records stored locally on your phone, tablet, or computer. To remove local data, use the App’s available data-management options if applicable, or uninstall the App and remove its local storage according to your device’s instructions.
Request timing and verification
We may ask for additional information to verify account ownership. We will process verified requests within a reasonable period, subject to legal obligations and necessary record-retention requirements.
Questions
For questions about this process, email support@primoponies.com or review the QuickCheck Privacy Policy.